Will Your Customer Benefit from These Products?
Can alternative materials be beneficial to your customers? Of course! Anything
you do that makes your customers feel more comfortable within their
environment provides a benefit. But it's important to find out what
your customer needs, then use the right products to fit those needs.
You could inadvertently select a product that causes health problems
for the customer. Certain paints, carpets, caulks, and adhesives contain
chemicals that could affect asthmatics or people with certain allergies.
It's your responsibility to ask your customer and
check with the manufacturer on any new products you're considering.
In other words, work with your customer and know the products you want to install.
Remember, you walk away from the completed project. Your customer, on
the other hand, has to live within the environment you create. Walking
away isn't an option for them.
Table of Contents |
Chapter One |
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